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- Users' guide to Standards for RTOs 2015
- Chapter 4—Training and assessment
- Clauses 1.17 to 1.20—Provide supervision of trainers where needed
Clauses 1.17 to 1.20—Provide supervision of trainers where needed
Clause 1.17
Where the RTO, in delivering training and assessment, engages an individual who is not a trainer or assessor, the individual works under the supervision of a trainer and does not determine assessment outcomes.
Clause 1.18
The RTO ensures that any individual working under the supervision of a trainer under clause 1.17:
- holds a training and assessment credential specified in Item 6 of Schedule 1, that is relevant to the learner cohort which the individual is involved in training and assessing, or is actively working towards a training and assessment credential specified in item 8 of Schedule 1
- has vocational competencies at least to the level being delivered and assessed
- has current industry skills directly relevant to the training and assessment being provided.
Clause 1.19
Where the RTO engages an individual under clause 1.17, it ensures that the training and assessment complies with Standard 1.
Clause 1.20
Without limiting clauses 1.17 to 1.19, the RTO:
- determines and puts in place:
- the level of the supervision required
- any requirements, conditions or restrictions considered necessary on the individual’s involvement in the provision of training and collection of assessment evidence
- ensures that trainers providing supervision monitor and are accountable for all training provision and collection of assessment evidence by the individual under their supervision.
What clauses 1.17 to 1.20 mean for your RTO
If your RTO uses a person who does not hold the required competencies as a trainer and assessor, that person needs to be supervised by a qualified trainer to maintain the quality of your training and assessment.
You need to consider the level of training/assessment skills and knowledge this person has and put in place arrangements for appropriate supervision and guidance. For example, a person who has recently completed the Enterprise Trainer—Presenting Skill Set but who has little or no experience as a trainer will require a program of close supervision and mentoring, until they have demonstrated a reasonable level of skill, after which the supervision requirements could be reduced.
Regardless of their skills and knowledge, a person that does not hold the required competencies:
- must be formally supervised
- must not determine assessment outcomes.
In addition, regardless of the training and assessment competencies a person holds, they can only provide training if they have current industry skills and knowledge. Training is best provided by those who can undertake—to an industry-standard level—all of the tasks defined in the elements of units of competency and modules.
Assessment decisions may only be made by a qualified assessor. A qualified assessor may make assessment decisions in conjunction with the person being supervised, who may gather some or all of the relevant evidence. The supervising trainer and assessor:
- is responsible for the quality of training delivered
- makes all final decisions about assessment outcomes.
People working under supervision arrangements can only provide training if they have the vocational competencies and current industry skills and knowledge relevant to the training being delivered. Training is best provided by those who can undertake - to an industry-standard level - all of the tasks defined in the elements of units of competency and modules.
In addition, as of March 2024, they must hold one of the following or the successor to one of the following credentials:
- TAESS00007/TAESS00014 Enterprise Trainer - Presenting Skill Set
- TAESS00003/TAESS00015 Enterprise Trainer and Assessor Skill Set
- TAESS00008/TAESS00013 Enterprise Trainer - Mentoring Skill Set
- TAESS00021 Facilitation Skill Set
- TAESS00029 Volunteer Trainer Delivery Skill Set
- TAESS00030 Volunteer Trainer Delivery and Assessment Contribution Skill Set
- TAESS00020 Workplace Trainer Skill Set
- TAESS00028 Work Skill Instructor Skill Set
- TAESS00022 Young Learner Delivery Skill Set.
or
a credential issued by a higher education provider (as defined in section 16-1of the Higher Education Support Act 2003); which would enable the individual to satisfy the academic requirements for registration as a secondary school teacher in accordance with the registration requirements in at least one State or Territory.
or
is actively working towards one of the following training and assessment credentials:
- TAE40116/TAE40122 Certificate IV in Training and Assessment
- TAE50116/TAE50122 Diploma of Vocational Education and Training
- TAE50216 Diploma of Training Design and Development.
A guide to compliance
The level of formality needed in supervision arrangements will depend on many factors, including the number of people working under these arrangements. Regardless, RTOs must retain evidence showing:
- what the arrangements are
- that they have been fully implemented.
If you have a large number of people working under supervision, you may need a formal framework of supervision, review and monitoring. If the arrangements are for a very small number of people or for a short time only (e.g. while a new trainer completes a qualification), more informal arrangements (such as a weekly review/feedback session) may be appropriate.
How can my RTO demonstrate and provide evidence of compliant practice?
Evidence that supervision arrangements have been implemented could include:
- completed review documentation showing that a trainer and assessor has monitored training by observing training sessions and providing feedback to the person being supervised
- completed assessment materials showing that the supervising trainer and assessor has made final assessment decisions
- interviews with both people to confirm that the arrangements had actually been implemented as planned.
At performance assessment (audit), ASQA may review student files and interview trainers and assessors to confirm that your practice and your documentation are aligned.
Requirements for individuals working under supervision |
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The requirements below apply to the delivery of all training products, except those from the TAE Training Package. Requirements for delivery of TAE Training Products by trainers under supervision are discussed in the following section of this guide. Individuals working under supervision must have both:
These individuals must hold at least one of the following (or its successor) relevant to the learner cohort:
or A credential issued by a higher education provider (as defined in section 16-1 of the Higher Education Support Act 2003); which would enable or Is actively working towards a one of the following training and assessment credentials (or its successor):
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If you are seeking registration as an RTO |
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Case study—Supervising and mentoring new trainers |
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PQR Education has employed 3 new trainers and assessors who do not hold any TAE qualifications, however do have significant industry experience in the field that they will be training and assessing. PQR Education have enrolled these new staff members in the full TAE qualification and have developed a training plan for them to obtain their trainer and assessor qualification. Each new staff member is allocated a supervising trainer and assessor as a mentor with a formal supervision agreement in place that records the supervision activities and monitors the outcomes. These supervised activities include:
PQR Education ensure that the level of supervision required is determined in accordance with the level of training skill and experience held by the relevant staff member and ensures that supervision is frequent and involves direct observation of performance. As more TAE sill sets are obtained, the supervising trainer and assessor may recommend the level of supervision decrease. PQR Education also monitors and ensures that the new staff members are making satisfactory progress towards completing their credentials within two years of commencement. |
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