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Users’ guide to the Standards for RTOs 2015

Introduction to the RTO standards users' guide
Chapter 1—Marketing and recruitment
- Clause 4.1—Provide accurate and accessible information to prospective and current students
Chapter 2—Enrolment
Chapter 3—Support and progression
- Clauses 1.7, 5.4 and 6.1 to 6.6—Supporting and informing learners; managing complaints and appeals
Chapter 4—Training and assessment
Chapter 5—Completion
- Clauses 3.1 to 3.4—Provide secure certification
- Clause 3.6—Participate in the Student Identifier scheme
Chapter 6—Regulatory compliance and governance practice
Appendix 1—Index to Standards/clauses as referenced in the users’ guide
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Users' guide to Standards for RTOs 2015
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Foreword from the Chief Executive Officer
The benefits of a high-quality vocational education and training sector
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