Resources for providers

Quality indicator data is made up of learner engagement and employer satisfaction surveys. These surveys gather feedback from staff and students to identify areas of your business that are performing well and also areas that require improvement.

Transition period means, where a training product has been superseded, removed or deleted from the National Register, the allowable timeframe within which the student’s training, assessment, and AQF certification documentation issuance needs to be completed or, in the case of a superseded training product, within which the student is transitioned into the replacement training product.

You need to securely retain, and produce (if requested by us), completed student assessment items to demonstrate compliance with the Standards for Registered Training Organisations (RTOs) 2015 (the Standards). You need to retain this evidence for at least six months from the date on which your judgement of competence for the student was made.