The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election. What does this mean?

 

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Help with your enquiry

To help us direct you to the information you need, please use this quick and easy enquiry tool.

Most enquiries can be resolved online by answering the questions in the tool, providing the quickest route to answer your question.

Did you complete your training course after 1 January 2015?
Does the USI transcript hold your student records?
What is the status of your training provider?

Please check the status of your training provider at training.gov.au. We may not be able to assist you if you do not know the name of your training provider.
Was your training provider registered with ASQA?

You can check whether your training provider was registered with ASQA by visiting training.gov.au.
Was your provider on the list?
What is the status of your training provider?

Please check the status of your training provider at training.gov.au or cricos.education.gov.au. We may not be able to assist you if you do not know the name of your training provider.
Was your provider on the list?
What difficulty are you having with the asqanet portal?
Did your child complete their training course after 1 January 2015?
Does the USI transcript hold your child’s student records?
What is the status of their training provider?

Please check the status of their training provider at training.gov.au. We may not be able to assist you if you do not know the name of their training provider.
Was their training provider registered with ASQA?

You can check whether your child's training provider was registered with ASQA by visiting training.gov.au.
Was your child's provider on the list?