Compliance History

Your Compliance History is simply an indicator of your history of compliance with core regulatory obligations and is one of many indicators that ASQA uses to profile your provider.

An RTO that has an ongoing history of meeting all regulatory requirements, including data provision and fee payment requirements, is more likely to have a stronger compliance history.

ASQA can release certain information to the public if satisfied that the release of the information would reasonably inform a person’s choice to enrol as a VET student with a registered training organisation, encourage improvement in the quality of vocational education and training services provided, or encourage compliance with the VET Quality Framework.

ASQA publishes a list of regulatory decisions it has taken in relation to specific providers.

ASQA does not publish or share providers’ Compliance Histories as these are only one indicator that feeds into a provider’s profile and may be subject to misinterpretation as an endorsement or an indicator of provider quality.

No, your Compliance History is not reviewable. Your Compliance History is drawn from finalised performance assessment (audit) and complaint activity and your compliance with data reporting requirements, payments to ASQA of fees and charges and submission of your annual declaration of compliance. Your Compliance History is updated regularly and may change as a result of newly finalised regulatory activity.

You can find out your Compliance History category by contacting us through our online form. We’ll email a Compliance History statement to the listed Chief Executive.

We won’t disclose your Compliance History category over the phone, or send it to another email address.

More information

Please contact us.

ASQA has advised relevant bodies that risk ratings are no longer available.

You may refer third parties seeking your risk rating to ASQA’s website which advises that ASQA no longer applies risk ratings to providers.

Risk ratings are often used in transactional regulatory models where regulation focuses largely on assessing applications for approval. ASQA’s regulatory approach has shifted from a transactional model to a risk-based model, which relies on the analysis of data and intelligence and the identification of risks posed at both the system and provider levels.

It’s important to note that your Compliance History is a historical indicator, rather than an indicator of the current quality of a provider. So your Compliance History may be affected when new information about your provider is received. If your provider fails to meet regulatory requirements or makes substantial improvements in meeting requirements, your Compliance History may change.